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Jobs at Digital Pacific Pty Ltd

Technical Support - Web Hosting / Cloud

Location: Sydney, NSW, Australia

Department: Support

Type: Full Time

Min. Experience: Entry Level

Are you a superstar with stand-out skills to help keep shiny our crown as one of Australia's top cloud hosting companies? Are you looking for a dynamic, progressive employer who thinks that standard is just boring? Then we want to hear from you!

We're Digital Pacific, and as part of our expansion and commitment to awesome customer service, we're on the hunt for new additions to our dream team based in Sydney.

Don't think for one second that life is dull at Digital Pacific HQ. Join us and you'll benefit from a creative, fun environment that's all about kicking goals, thinking outside the box and being the best we can be. If you've got cracking ideas, we're all ears. You'll get all the support and encouragement you need to fast-track your career and enjoy the ride too. The slushie machine, office Segway and unlimited soft drinks are all permanent fixtures here. You'll also get a hot seat in our ultra-cool Circular Quay offices. Harbour view comes as standard. If you don't believe us, take a peek around our careers portal.




Interested in a career in Systems Administration, Network Administration, DC Operations or Systems Security? Then we have a great starting platform for you!

We are looking for two Technical Support Representatives who can support our customers via phone and email. Work your way up to Systems Admin, Network Admin or other areas you may interested in - we'll support and train you to get there. We pay above industry wage depending on your experience. We are very generous to dedicated staff and reward accordingly.

This is a great opportunity to move up to a higher position within the company. We're a company that loves to listen to your ideas and bring them to life... no red tape here.

What will you be doing?

  • Supporting shared / Cloud and dedicated hosting customers via email and telephone.
  • Troubleshooting of Web, DNS and MySQL server issues
  • Documenting articles from our support platform
  • Knowledge of cPanel or other control panels is a must


Technologies we use?

  • Red Hat Linux (CentOS)
  • OpenStack
  • Dell PowerEdge Blade Servers
  • Dell Equallogic SAN's (SSD Based)
  • Multi DC Redundant technologies
  • Other cool technologies that we play with in our Lab


If you think you've got the goods, click the "Apply Now" button now and tell us why you think you'd rock this role and how foolish we'd be to overlook you.

Have a look at our work culture at our careers page www.workatdp.com

WEB: www.digitalpacific.com.au

TWITTER: www.twitter.com/digitalpacific

FACEBOOK: www.facebook.com/digitalpacific

Careers Page www.workatdp.com


Please visit our Careers Page to find our more about this position and Apply!


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